Interview With Wildlife & Pest Specialist Don Brody
On The Fly Pest Solutions
5 Church Ln Unit 102, Pikesville, MD 21208
What Town were you born and grow up?
I was born in Baltimore City, Maryland and was raised in Pikesville, Maryland.
As a child did you do anything that helped or uses to your trade? If not, what can you tell readers about yourself as a kid?
I matured with my dad, who ran a pest extermination organization. Seeing and helping my dad with his organization definitely affected my interest in the industry. I also liked to go to numerous MD natural areas and routes as a child. I delighted in fishing, hiking, and exploring different kinds of native Maryland Wildlife.
What are your preferred pastimes and activities? Do you have any accomplishments or notable distinctions in any of these activities?
My preferred activities and activities consist of fishing, kayaking, and spending time with my family.
Family info and activity involvement (partner, kids, little league coach etc.). Perhaps how they assist with business.
I share four fantastic daughters with my charming spouse, Tova. Tova was important in the starting of On the Fly Pest Control Solutions. She operated in the workplace, answering phones and interacting with consumers for the very first two years of operation. She now works as a midwife, however continues to work as an accountant for On the Fly Pest Control Solutions.
Do you have any animals?
No. My wife and kids enjoy to foster and re-home stray cats. You can typically discover a friendly feline in our house, but we do not have any pets of our own.
Company Vision & Philosophy (construct compassion with your client) What are your objectives with the business, why do you enjoy doing what you do, possibly a story of your sacrifice & simple starts that have actually brought your business to where it is now.
I began On the Fly Wildlife Control with an enthusiasm for serving others, and the belief that people are a lot more than a dollar figure. I desired to develop a reliable business that could supply customers with safe and sustainable services. It was crucial to me that On the Fly Wildlife Removal Solutions might help consumers to address the source of their pest and rodent problems, rather than the symptoms.
I began the company as a home-based organization in 2014. My other half worked as On the Fly Pest Removal Solutions’s very first Customer Service Representative. I was the only professional, and I had one 1989 Dodge D150. Ever since, the company has grown considerably. On the Fly Pest Control Solutions now has a fleet of 10 trucks and uses a vibrant group of devoted full-time workers. We have a group of 4 Pest control specialists, 4 Wildlife control operators, and three administrative office personnel. Our objective is to provide our group members with sustainable career opportunities that permit room for development and development.
Our financial investment in our clients and staff members has assisted On the Fly Pest Removal to become a premier organization with entities like the Better Business Bureau, Angie’s List, and Google.
What life difficulty have you dealt with that has specified who you are?
I matured with 13 siblings in a low earnings, single-parent family in Baltimore, MD. My family faced several difficulties that occurred with raising a large family with very little resources. Those experiences taught me the value of tough work and durability.
Tell me about a time when you have dealt with something challenging on the job and what you did to conquer it. (If nothing, tell me about your preferred task done in the previous or both!).
In the early stages of the company, On the Fly Wildlife Control was worked with to treat several structures along a 170-acre plot of land. The old nature of the structures made the rodents very challenging to extermination. The business had not yet employed extra pest technicians, so I treated the property on my own.
Business Timeline (creation, collaborations, location changes, addition of technicians, expansion etc.).
My better half and I addressed phones and scheduled customers while I worked as the business’s only field service technician. By the end of 2016, the business had actually employed a 2nd full-time pest removal service technician and another full-time workplace personnel. The company continued to grow and broaden through the summer season of 2018 when the business transitioned from a house workplace to our present headquarters at 5 Church Lane in Pikesville, MD
When did you get associated with the industry and what is the story of how you started doing this professionally.
My dad’s pest control company actually catapulted me into the industry. He had actually been practicing pest control given that well prior to nationwide and state laws put policies on pesticide application. At that time, service technicians worked with very little security tools, gloves, or respirators. So, my initial apprenticeship under my daddy occurred under some possibly hazardous conditions. By the time I decided to begin my own pest extermination company, I had actually grown more interested in learning how to practice pest extermination in a much safer, more efficient method.
What makes you a specialist in your discipline (accreditations, training, industry associations, awards, associations, licensing, degrees and so on).
I am certified through the MD Dept. of Agriculture in structural pest control, termite pest extermination, rodent extermination, and public health and mosquito control. I also hold a Wildlife Damage control Permit through the MD Department of Natural Resources.